Privacy Policy

Privacy Policy

1. General

Ec booking(“we” or “us”) take the privacy of your information very seriously. Our Privacy Policy is designed to tell you, the user of our services, about our practices regarding the collection, use and disclosure of personal information about you that may be provided via the bookingsltd.com Website (the “Website”) or otherwise. All your personal Information shall be held and used in accordance with the EU General Data Protection Regulation 2016/679 (“GDPR”) and national laws implementing GDPR and any legislation that replaces it in whole or in part and any other legislation relating to the protection of personal data. If you want to know what information we collect and hold about you, or to exercise any of your rights as set out in section 8 below, please write to us at the below address or via email at support@bookingsltd.com Loudoun Road London United Kingdom NW8 0DL .

2.Information we collect

When you visit our Website you may provide us with personal information including but not limited to name, email address, mobile phone number (“Information”). You may provide us with Information in a number of ways.

2.1 by supplying us with the Information as listed above, on an individual basis by registering as a registered user or subscribing to receive updates or offers from us. To become a registered user you must provide us with your email address, but you may also provide us with additional information if you choose to do so.

2.2 By corresponding with us by email, in which case we may retain the content of your email messages together with your email address and our responses.

2.3 By Information provided when you use our mobile optimised website from your portable hand-held device including details of your physical location, where you have agreed to it being used. We may collect Information about your computer, including where available your IP address, operating system, browser type and the geographical location of your computer, for system administration purposes. This is statistical data about browsing actions and patterns and does not identify you as an individual.

3.The legal basis for processing your Information

Necessary for compliance with a legal obligation – we are subject to certain legal requirements which may require us to process your Information. We may also be obliged by law to disclose your Information to a regulatory body or law enforcement agency

Necessary for the purposes of legitimate interests – we will need to process your Information for the purposes of our legitimate interests, provided we have established that those interests are not overridden by your rights and freedoms, including your right to have your Information protected. Our legitimate interests include responding to requests and enquiries, fulfilling voucher reservations, optimising our website and customer experience, informing you about our services and ensuring that our operations are conducted in an appropriate and efficient manner.

4. How we share your Information

Trusted third parties: In order to provide certain services, we will share your information with third party service providers such as Domestic and International travel providers. We will not share your data with any third party where it is not necessary to do so to provide a service to you.

Regulatory and law enforcement agencies. As noted above, if we receive a request from a regulatory body or law enforcement agency, and if permitted under GDPR and other laws, we may disclose certain personal information to such bodies or agencies.

5. Complaints

If you are unhappy about our use of your Information, you can contact us at the address or email address above. You are also entitled to lodge a complaint with the UK Information Commissioner’s Office..